class=”wp-image-2544 size-medium” src=”https://thedailyriderdc.com/wp-content/uploads/2023/09/TN-HSD_G2-Mom-LIFESTYLE-1-300×200.jpg” alt=”A woman and child ride on a Tern HSD through a town square in front of a statue. ” width=”300″ height=”200″ /> The new Tern HSD arrives in October 2023

When Tern introduced their compact cargo bike, the HSD quickly became a customer and shop favorite. The all new HSD Gen. 2 improves on and delivers all the familiar features of the original.

The small but strong Tern HSD carries 180 kg (397 lb). A full compliment of Tern accessories are available for passenger or cargo carrying duties. With the upgraded cargo capacity and a new Captain’s Chair, passengers from children to adults can be capably carried.

Assistance on the HSD is provided by a Bosch Performance Line motor, which delivers 75nM of power and a larger 545 watt hour battery. This power makes short work of hills, and expands the usable range.

The Bosch Smart System welcomes the rider with larger displays, with full color offered on higher end HSD models. Intuitive controls make changing menus or settings simple while riding.

These new models are arriving in the shop in October 2023. If you want to experience the new Tern HSD stop in for a test ride today. Call or text the shop for availability.

Meet the new HSD models

HSD P10 in orange

HSD P10

• Class 1 Bosch Performance Line motor with Bosch Smart System provides up to 75 Nm of torque and increases your pedaling power by up to 340%
• Detachable and easy-to-understand Intuvia 100 display
• 1×10-speed Shimano Deore groupset with trigger shifter

HSD P5i

Tern HSD P5i in Sea Breeze

• Class 1 Bosch Performance Line motor with Bosch Smart System provides up to 75 Nm of torque and increases your pedaling power by up to 340%
• Detachable and easy-to-understand Intuvia 100 display
• Silent, smooth, and virtually maintenance-free Gates CDX Belt Drive
• Shimano Nexus INTER-5E internally geared hub

HSD S00

HSD S00 in Dark Blue

• Class 1 Bosch Performance Line motor with Bosch Smart System provides up to 75 Nm of torque and increases your pedaling power by up to 340%
• Bosch ConnectModule—for the Smart System’s enhanced theft-protection functions like eBike Alarm and eBikeTracking
• Kiox 300 color display that automatically activates eBike Lock when removed from the bike
• Silent, smooth, and virtually maintenance-free Gates CDX Belt Drive
• Enviolo Heavy Duty internally geared hub with 380% gear ratio range and twist shifter
• Ultra-bright Ignis Headlight with high/low beam ensures 24/7 visibility, no matter the weather
• Always-on RearStop Brake Light helps you safely signal stops

 

HSD S11

 

HSD S11 in red

 

COVID-19 Procedures

For the time being, we are not requiring masks inside the shop, but this is subject to change depending on public health mandates.

Repair Calendar

We’re booking about two weeks out for any tunes or larger repairs. We are reserving a few slots each weekday for small repairs. Please text or call for availability. Weekend days are fully reserved for walk-ins. If you have an urgent repair, let us know so we can prioritize getting you back on the road.

July/August 2022 Bike Stock

Bike inventories have begun to rebound, but while we might have more models in stock, certain sizes and colors may not be available. Our suppliers are filling backorders weekly with a much better selection than any time prior to 2020.

Looking for a budget-minded but fully functional e-bike? We just had the Gazelle T9 City arrive and are impressed with the price and performance combined into the complete package.

Tern

The HSD P9 is returning to the shop in limited numbers. Please get your name on our wait list or call to place a deposit so we can reserve one for you.

Tern redefined compact cargo with the GSD and delivered again with this bike. Sturdy, capable, and just the right size for apartment dwellers, the HSD shortens commutes and makes short work of most errand running. The Verge calls this a “solid workhorse” having one in our own household for over a year, we agree.

We’re probably burying the lead here, but one of the most impressive and economical e-bikes we have ridden is available earlier than expected! The new Tern Quick Haul has a ride quality that makes the bike disappear under you. The bike is cargo-capable while remaining extremely agile in the urban environment. Did we mention that the Quick Haul D8 comes in at $2,999? These won’t last long, and we’re receiving a limited allocation. Please call or email to place a deposit.

Breezer

Several stepthrough Breezer Downtown EX models are in stock right now. These upright town bikes are well suited for utility or casual riding and come equipped with rack and fenders.

Fuji

Fuji Feather

For people looking for one of the best production singlespeed bikes available, the Fuji Feather is back in the shop after a nearly three year absence. The simplicity of the build and styling make this bike an instant classic. Available in red.

Marin

The road disappears and terrain gets more unpredictable, and the Marin Nicasio 2 is the bike you chose for this exact moment. The Nicasio 2 is sure footed and ready for all day gravel expeditions or occasional off-piste excursions. When not out in the wild, this bike is perfectly content with city streets and less intense adventures.

Marin Fairfax 2

One of the stars of 2020 and 2021 has returned to the shop. The Marin Fairfax 2 is the upgraded version of Wirecutter’s pick for favorite commuter bike. With a lighter frame and hydraulic brakes, this stops as well as it goes. Available in medium, large, and extra large.

One Marin DSX in Large has arrived. Marin calls this a bike for long distance multi-surface commuting. We see a bike suited for weekday commutes with after-work gravel detours and weekend C&O camping trips. One in stock, so please call or email before coming for a test ride.

Marin Presidio 1

One of our favorites for value and performance, the Marin Presidio 1 has returned in medium and large. If you’re looking for a budget conscious performance hybrid ($689) built with city riding in mind, come in and try it out.

Muirwoods RC

Back for what will likely be a limited time, the Marin Muirwoods RC (medium, large) blends mountain bike performance with urban comfort styling.

Gazelle

Gazelle T9 City

The Gazelle T9 City redefines entry-level while delivering the complete e-bike experience. At $2,299, this full-featured electric bicycle offers all of the latest technologies and essential equipment. Racks, lights, and fenders are all standard equipment. To make this complete, you just have to add a bag or basket and a secure lock before setting off for your first trip.

BICYCLE PARTS SHORTAGES

If you have been hearing about supply chain issues, know that the bike industry has been hit especially hard. We’re now seeing improvements in some parts and accessory availability. Some higher end parts and new releases are still in short supply. We have very little control over what is available to us and have done what we can to stockpile as many common parts to keep us in service for the season. If we have your bike in for repair we’ll do our best to offer alternatives and prioritize your needs.

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

COVID-19 Procedures:

The shop has fully reopened to customers.We have removed mask requirements for our fully vaccinated staff and customers.

Schedule a repair by email or phone call:

Our repair calendar has us booking tune ups and larger repairs out about two weeks. This may trend down into July, which is a pretty quick turnaround for this time of year.

Please call or email for an appointment. If we’re out of the shop or not answering, the phone number is text enabled. We check voicemail when we can, but please know we’re more responsive by text.

During the day we can accept a limited number of small repairs for minor issues such as flat tires and minor adjustment. We simply don’t have adequate staffing for quick repairs while you wait.

Which brings us to…

Now Hiring:

Want to join the team that made us the Washington City Paper’s “Best Place to Get Your Bike Fixed” for 2020? We’re looking for exceptional customer service professionals and skilled mechanics that will keep our customers riding. If you have experience in retail and want to share your love of city cycling, drop us a line at jobs@thedailyriderdc.com with a resume and cover letter. Already a bike mechanic? We know you’re in demand at the moment, so feel free to see if our shop environment might be a welcome change of pace.

June 2021 Bike Stock:

Reports from all of our distributors indicate shortages, delays, and high demand complicating an already stressed supply chain. We have orders that were placed in mid-2020 that will be partially filled but cannot guarantee what or when they will arrive. Some bikes that have arrived are the second wave of the new Tern GSD and models from Fuji (out of stock 6/20) and Breezer.

Breezer:

Downtown EX in Bronze

A full compliment of  Breezer Downtown EX models are in stock now. This upright town bike is well suited for utility or casual riding and comes equipped with rack and fenders.

Downtown EX Step Through in Graphite

In addition, the Breezer Downtown EX Step Thru arrived in graphite and red. These are available in all sizes.   Just like the Downtown EX, it is fully equipped and ready for town biking.

Downtown EX in Rhubarb Red

Tern:

Tern GSD Gen. 2

The all new Tern GSD has returned to stock (5/13) and is now available to test ride. We have several of the base model version in flat black, and one LX model in School Bus Yellow.  This supremely capable electric cargo bike has been improved with a suspension fork and all new Bosch Cargo Line motor.

If you’re looking for an electric Yuba Supermarché,we have one remaining in stock that is nicely equipped for passenger carrying duties.

BICYCLE PARTS SHORTAGES

The industry-wide shortage of parts extends beyond our borders. Our bike vendors have told us they’re having trouble getting parts for bikes on the production line, leading to further delays. For us as a local shop, this means we will also experience limited inventory throughout 2021. This will cause repair delays, and restrict our ability to fix certain issues. Common parts like cassettes and derailleurs will be in short supply for the next 18 months until manufacturers can replenish the supply.

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

Have another question? Visit our FAQ

COVID-19 Procedures:

The shop has reopened to customers on May 18th. For the time being, we ask that all customers wear a mask while inside the shop.

Schedule a repair by email or phone call:

For full service repairs like tune-ups, we’re scheduled out about three weeks. We know it is getting nice out and you want to ride this weekend, but everyone else saw the sun at the same time.

Please call or email for an appointment. If we’re out of the shop or not answering, the phone number is text enabled. We check voicemail when we can, but please know we’re more responsive by text.

We will accept limited small repairs for minor issues such as flat tires and adjustments at the beginning of our day. We simply don’t have adequate staffing for the current level of demand.

Which brings us to…

Now Hiring:

Want to join the team that made us the Washington City Paper’s “Best Place to Get Your Bike Fixed” for 2020? We’re looking for exceptional customer service professionals and skilled mechanics that will keep our customers riding. If you have experience in retail and want to share your love of city cycling, drop us a line at jobs@thedailyriderdc.com with a resume and cover letter. Already a bike mechanic? We know you’re in demand at the moment, so feel free to see if our shop environment might be a welcome change of pace.

May 2021 Bike Arrivals:

Reports from all of our distributors indicate shortages, delays, and high demand complicating an already stressed supply chain. We have orders that were placed in mid-2020 that will be partially filled but cannot guarantee what or when they will arrive. Some bikes slated to arrive are the second wave of the new Tern GSD and models from Fuji and Breezer.

Breezer:

A small number of Breezer Midtown models remain in stock. Please call for size and model availability. These city oriented hybrids balance a sturdy build with an athletic position for a great all-rounder.

Downtown EX in Bronze

A full compliment of  Breezer Downtown EX models just arrived (5/1). We have a full selection of sizes now (5/14). This upright town bike is well suited for utility or casual riding and comes equipped with rack and fenders.

Downtown EX Step Through in Graphite

In addition, the Breezer Downtown EX Step Thru arrived (5/1) in graphite and red. These should be available in all sizes once we get them built.   Just like the Downtown EX, it is fully equipped and ready for town biking.

Downtown EX in Rhubarb Red

Fuji Absolute 1.7 ST

Also arriving this week (5/14) are two 15″ Fuji Absolute 1.7 bikes. If you had been searching for a hybrid and fit the size requirements (5’0″-5’5″) call or stop by, as they won’t be here long.

Tern GSD Gen. 2

The all new Tern GSD has returned to stock (5/13) and is now available to test ride. We have several of the base model version in flat black. This supremely capable electric cargo bike has been improved with a suspension fork and all new Bosch Cargo Line motor.

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes. If you’re looking for an electric Yuba Supermarché,we have one remaining in stock that is nicely equipped for passenger carrying duties.

BICYCLE PARTS SHORTAGES

The industry-wide shortage of parts extends beyond our borders. Our bike vendors have told us they’re having trouble getting parts for bikes on the production line, leading to further delays. For us as a local shop, this means we will also experience limited inventory throughout 2021. This will cause repair delays, and restrict our ability to fix certain issues. Common parts like tires and derailleurs will be in short supply for the next 18 months until manufacturers can replenish the supply.

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

Have another question? Visit our FAQ

COVID-19 Procedures:

With expanded guidance related to the COVID-19 pandemic, we have modified our operations to keep our staff and customers safe. While we previously operated in a “zero-contact” manner, we are allowing brief interactions with customers outside. We require masks to be worn when interacting with our staff outside.

Please call or text when arriving.

The effects of the 2020 bike boom in the US has bike shops and manufacturers trying hard to meet demand. We’re being told by several distributors that our 2021 bike orders cannot be completely fulfilled.

Schedule a repair by email or phone call:

February is the time to get bike repairs done. Our wait time is down to one to two days. Get your bike in ahead of the rush in March and April.  Please call or email for an appointment.

This month, small repairs for minor issues such as flat tires and adjustments can usually be handled on the same day as drop-off.

New 2021 Bike Arrivals:

At this point in the year we’re being informed by several of our suppliers that inventories will be short this year. Price increases have been announced for multiple brands due to shipping and logistical challenges. The new Tern GSD v.2 is one of the bikes that will experience a price increase and limited inventory. If you are interested in getting on the list for one of these, please email us to add your name.

New Restock (Updated 2/22/21) Fairdale Lookfar:

The Fairdale Lookfar ($564) has returned to our shop. This has all the essentials that make a great city bike. The Lookfar keeps it simple with a 1×8 drivetrain and caliper brakes. Equip it for a commute by adding a rack and fenders, or keep it light and simple for afternoon fitness rides.

We have limited quantities of these and will not likely receive additional inventory in 2021. We’ll update availability here as supply levels change.

The Fairdale Express ($499) takes the already simple Lookfar a step further. This singlespeed model is now available in small/medium. If you’re looking for basic transportation with low maintenance, this is your ride.

Bikes in stock for February (Updated 2/2):

Marin Donky Jr. 24″

Marin Donky Jr. 20

The Marin Donky 16″, 20″, and 24″ bikes arrived in December and we have a selection in our front window. These lightweight, aluminum-framed bikes all come with hand brakes. The 20″ and 24″ models have a 6 speed drivetrain for family rides that include hills or keeping up with parents and older siblings.

Marin Fairfax 1 in black

The Marin Fairfax 1 ($469)became a hot item in 2020 and sold out quickly. We have received a small allocation of them in all sizes, but now only have small and extra small remaining. If you’re shopping for a hybrid, this is one to consider as the folks over at Wirecutter named it the best commuter bike of 2020.

Marin Muirwoods in Black

Another hybrid in stock is the Marin Muirwoods($799). These sturdy and capable bikes have steel frames and 29″ wheels with hydraulic disc brakes.We have them available in medium, large, and extra large.

We have two remaining extra-large (21″) Fuji Nevada 1.9   in stock. This basic mountain bike is useful on DC’s streets and capable of handling some off-road detours. The models pictured on the Fuji site are prior year models so paint colors have changed somewhat. See our Instagram page for the actual bikes we have in the shop.

Biria Citibike 8 ST

The Biria (Citibike Stepthrough 8) remains available in large (48cm) in celeste.

Breezer Midtown 1.7 Stepthrough

The Breezer Midtown  is designed for urban biking. Offered in step-over and stepthrough (pictured), it has wide 27.5″ tires to take on imperfect pavement and to smooth out the ride around town. If you’re looking for a basic bike for fitness riding and transportation or family outings, come take the Midtown for a test ride.

Fuji Rookie 20″

The Fuji Rookie 20″ is in stock in red, grey, pearl white, and seafoam. Send the kids outside to escape their Zoom classes on this aluminum-framed bike with hand and coaster brakes.

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes.

If you were looking for a Tern HSD, we now have the S+ in stock which when we first rode it changed our perception of biking.

BICYCLE PARTS SHORTAGES

In 2020 our entire industry saw incredible demand for parts and accessories. So many people are taking their old bikes out of storage and riding them. This is great! But it wasn’t anticipated, and our distributors stocked for a normal year. These parts are starting to arrive back in stock, but supplies are limited, so we’re having to compete with every other shop in the US to get at this supply. If you have called another bike store looking for a certain part and they’re out of stock, we are likely out as well. Common parts that we are currently out of and cannot order are:

• 26″ tubes in presta valve
• 26″ tires
• 29″ tubes
• 27.5″ tires
• Some shifters and derailleurs
• Some basic home repair tools
• Some repair grade wheels

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

February Holiday Closures: TBA

Have another question? Visit our FAQ

With expanded guidance related to the COVID-19 pandemic, we have modified our operations to keep our staff and customers safe. While we previously operated in a “zero-contact” manner, we are allowing brief interactions with customers outside. We require masks to be worn when interacting with our staff outside. Please call or text when arriving. We anticipate reopening for walk-in sales and service on a limited basis once we can install barriers.

The effects of the bike boom in the US has bike shops and manufacturers trying hard to keep up. We’re in the same situation and are taking steps to ensure that we can complete the repairs we currently have.

Schedule a repair by email or phone call:

Our current first available repair date has come down to one week. Please call or email for an appointment. All major repairs are being scheduled in this manner.

We now offer limited day-of repairs for minor issues such as flat tires. We take them each day on a first-call, first-serve basis. These will be accepted until we reach capacity (usually before 11:30AM) and are generally completed the same day.

Bike Availability (Updated October 31st)

Please call or email for a test ride appointment.

Some large sized (19″ and 21″) Fuji Nevada 1.9   remain in stock. These basic mountain bikes can prove useful on DC’s streets and are capable of handling some off-road detours. The models pictured on the Fuji site are prior year models so paint colors have changed somewhat. See our Instagram page for the actual bikes we have in stock.

The Biria (Citibike Stepthrough 8) arrived in September and we have them in both sizes in celeste, and in small (42cm) in red and black.

We have received a full selection of the Breezer Midtown, which is a new model to us, and is well suited to urban biking. It has wide 27.5 tires to take on imperfect pavement and to smooth out the ride around town. If you’re looking for a basic bike for fitness riding and transportation or family outings, come take the Midtown for a test ride.

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes.

If you were looking for a Tern HSD, we now have the S8i back in stock as well as the S+, which when we first rode it changed our perception of biking.

BICYCLE PARTS SHORTAGES

This year our entire industry has seen incredible demand for parts and accessories. So many people are taking their old bikes out of storage and riding them. This is great! But it wasn’t anticipated, and our distributors stocked for a normal year. These parts are starting to arrive back in stock, but supplies are limited, so we’re having to compete with every other shop in the US to get at this supply. If you have called another bike store looking for a certain part and they’re out of stock, we are likely out as well. Common parts that we are currently out of and cannot order are:

• 26″ tubes in presta valve
• 26″ tires
• 700×28-32 presta valve tubes
• some 7, 8, and 9 speed drivetrain parts (cassettes, freewheels, chainrings)
• 7, 8, and 9 speed shifters and derailleurs
• some basic home repair tools
• some repair grade wheels

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

FREQUENTLY ASKED QUESTIONS

Q: Can I come inside the shop to show you a problem my bike is having or to take a look at your bike selection?

A: Unfortunately, we’re not allowing anyone inside the shop except employees or delivery personnel, but we’re able to discuss your problem by phone or provide guidance by text or email. This is a great time to learn about working on your own bike. This series of videos by Park Tool is a great starting point for step by step instructions to common repairs.

Q: So, are you open?

A: We’re working on bikes and taking sales requests by phone, but no customer has been inside of our shop since March.

Q: Do you have any bikes in stock?

A: As we mention above, we have models from several brands available, but this can change rapidly.

Q: When will the bike that I see on your site be in stock?

A:  The Marin Fairfax 1 was anticipated to arrive in October but will not likely arrive until November. We do not have accurate estimates for most other models from brands like Fairdale or Fuji.

Q: Can I test ride a bike you have in stock?

A: You can test ride a bike we have in stock by making an appointment with us. Please call or email to set that up. We’ll need to make sure the bike is assembled and ready to ride. Bring your ID and credit card to hand off at the door.

Q: Can I purchase a tube, or other small item from you?

A: Absolutely! We’re taking orders by phone or text (the shop number is text enabled) and put items for pickup outside on the white table by the door.

Q: How does the repair drop-off and pickup procedure work?

On the day of your appointment or the day before, we’ll reach out by text to let you know we’re ready to accept your bike for repair. We will ask you to give us some advance notification so that we can assign one of our combination chain locks to you. They are located outside of the shop and are locked onto the public bike racks next to the curb. Lock up your bike and walk away. We’ll retrieve it within minutes and take it inside for the repair.

Q: How long will you have my bike?

Usually, we like to get your bike back on the day of your appointment, but with this new arrangement we’re not able to assess the condition of bikes prior to doing the repair. Sometimes we discover issues that require parts that we don’t have on hand and need to order. Often, we find things that you may not have seen or noticed. We’ll point them out to you and provide an estimate. Our current turn-around time is between 1-5 days of drop off.

We continue to operate as a contactless shop with the procedures we have outlined here. We cannot provide an estimated date when we will reopen for walk-in sales and service.

The effects of the bike boom in the US has bike shops and manufacturers trying hard to keep up. We’re in the same situation and are taking steps to ensure that we can complete the repairs we currently have.

REPAIR INTAKE HAS REOPENED

Our current first available repair date is now three weeks out. Please call or email for an appointment. We’ll put you on the schedule and 

BIKE AVAILABILITY

Our inventory of bikes has also become extremely limited. We have almost no remaining hybrid bikes. The selection is limited to sizes extra small and small in one or two models.

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes.

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

FREQUENTLY ASKED QUESTIONS

Q: Can I come inside the shop to show you a problem my bike is having or to take a look at your bike selection?

A: Unfortunately, we’re not allowing anyone inside the shop except employees or delivery personnel, but we’re able to discuss your problem by phone or provide guidance by text or email. This is a great time to learn about working on your own bike. This series of videos by Park Tool is a great starting point for step by step instructions to common repairs.

Q: So, are you open?

A: We’re working on bikes and taking sales requests by phone, but no customer has been inside of our shop since March.

Q: Do you have any bikes in stock?

A: Like many shops in the area, hybrids are almost completely out of stock. We have a small selection of other bikes that are either in smaller sizes, or the last of their model. As of the date of this post (07/7/20) we still have several Marin Lombard 1 (54 or 56cm $899) that are a great city/road style for longer commutes and recreational riding. Considering a light tour? Take a look at the Lombard.

Q: When will the bike that I see on your site be in stock?

A: We’re making orders now for arrivals of certain models in early August. The Marin Fairfax line will not return to our shop until mid-September.

Q: Can I test ride a bike you have in stock?

A: You can test ride a bike we have in stock by making an appointment with us. Please call or email to set that up. We’ll need to make sure the bike is assembled and ready to ride and will ask you to send us an image of your ID and credit card to a secure email address. We will delete this image at the conclusion of your test ride.

Q: Can I purchase a tube, or other small item from you?

A: Absolutely! We’re taking orders by phone or text (the shop number is text enabled) and put items for pickup outside on the white table by the door.

Q: How does the repair drop-off and pickup procedure work?

On the day of your appointment or the day before, we’ll reach out by text to let you know we’re ready to accept your bike for repair. We will ask you to give us some advance notification so that we can assign one of our combination chain locks to you. They are located outside of the shop and are locked onto the public bike racks next to the curb. Lock up your bike and walk away. We’ll retrieve it within minutes and take it inside for the repair.

Q: How long will you have my bike?

Usually, we like to get your bike back on the day of your appointment, but with this new arrangement we’re not able to assess the condition of bikes prior to doing the repair. Sometimes we discover issues that require parts that we don’t have on hand and need to order. Often, we find things that you may not have seen or noticed. We’ll point them out to you and provide an estimate. Our current turn-around time is between 1-5 days of drop off.

We continue to operate as a contactless shop with the procedures we have outlined here. We cannot provide an estimated date when we will reopen for walk-in sales and service.

As you may have heard recently, we’re experiencing a bike boom in the US and bike shops and manufacturers are trying hard to keep up. We’re in the same situation and are taking steps to ensure that we can complete the repairs we currently have. 

Repair Intake Temporarily Paused

Our calendar of repairs has extended out beyond three weeks and we have made the unusual decision to momentarily halt new repair intake. We will post an update once we are able to schedule new repairs. We want to ensure that all currently scheduled repairs can be completed with the high standards we usually want to uphold. 

Bike Availability

Our inventory of bikes has also become extremely limited. We’ll be putting out selections of bikes we have in stock daily on social media to show what we have in stock. We still have the Fairdale Lookfar in small and medium sizes. We anticipate arrival of large sizes by August.

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes.

Current Hours of Operation

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

Frequently Asked Questions

• Q: Can I come inside the shop to show you a problem my bike is having or to take a look at your bike selection?

A: Unfortunately, we’re not allowing anyone inside the shop except employees or delivery personnel, but we’re able to discuss your problem by phone or provide guidance by text or email. This is a great time to learn about working on your own bike. This series of videos by Park Tool is a great starting point for step by step instructions to common repairs.

• Q: So, are you open?

A: We’re working on bikes and taking sales requests by phone, but no customer has been inside of our shop since March.

• Q: Do you have any bikes in stock?

A: Like many shops in the area, we’re running very low on certain types of bikes. Hybrids are almost completely out of stock, and we have limited numbers and sizes of the Fairdale Lookfar. We also have a small selection of other bikes that are either in smaller sizes, or the last of their model. As of the date of this post (06/10/20) we still have several Marin Lombard 1 that are a great city/road style for longer commutes and recreational riding. Considering a light tour? Take a look at the Lombard.

• Q: When will the bike that I see on your site be in stock?

A: We’re making orders now for arrivals of certain models in early August. The Marin Fairfax line will not return to our shop until mid-September.

• Q: Can I test ride a bike you have in stock?

A: You can test ride a bike we have in stock by making an appointment with us. Please call or email to set that up. We’ll need to make sure the bike is assembled and ready to ride and will ask you to send us an image of your ID and credit card to a secure email address. We will delete this image at the conclusion of your test ride.

• Q: Can I purchase a tube, or other small item from you?

A: Absolutely! We’re taking orders by phone or text (the shop number is text enabled) and put items for pickup outside on the white table by the door.

• Q: How does the repair drop-off and pickup procedure work?

On the day of your appointment or the day before, we’ll reach out by text to let you know we’re ready to accept your bike for repair. We will ask you to give us some advance notification so that we can assign one of our combination chain locks to you. They are located outside of the shop and are locked onto the public bike racks next to the curb. Lock up your bike and walk away. We’ll retrieve it within minutes and take it inside for the repair.

• Q: How long will you have my bike?

Usually, we like to get your bike back on the day of your appointment, but with this new arrangement we’re not able to assess the condition of bikes prior to doing the repair. Sometimes we discover issues that require parts that we don’t have on hand and need to order. Often, we find things that you may not have seen or noticed. We’ll point them out to you and provide an estimate. Our current turn-around time is between 1-5 days of drop off.

First of all, welcome to The Daily Rider’s new site. Take a look around and tell us what you think.

We wanted a platform that would allow us to communicate directly with you for the latest news and developments from the shop.

We’re really pleased with what our collaborators at CStraight Media came up with. If you need a design team for your next project, we can’t say enough about them. The whole team contributed to make this site something we can be proud of. Special thanks go to Thomas for leading the team from concept to production, and to Q. Jesse for managing content and keeping us on task. Thanks guys!

In the next few months, we’ll be announcing our rides, events, and classes here.