Dispatches from The Daily Rider

Limited Shop Services during COVID-19

Hello Fellow Rider!

The Daily Rider will close for traditional retail sales on Saturday, March 14th, 2020 due to COVID-19 concerns. While it is not certain how this situation will proceed, we are committed to mitigate the spread of this disease however we can. We’re doing what we feel is best to protect our staff, customers, and our community. We will reopen as soon it is safe for everyone.

Our hours of operation are temporarily modified to 10-6 Weekdays and Saturdays for pickups and drop-offs. Sunday hours are 12-4.

However, we are still doing repairs! 

So, how does this work? 

Call or text us at (202) 396-0704 during business hours and we’ll get you started.

At this moment because of intake procedures we are prioritizing larger repairs such as tune-ups. We would like to offer smaller repairs in the near future when we are able to streamline this process. Please bear with us as we work through this.

See that lockbox on our door handle? When you get in touch with us, you’ll be given a code to open it and drop your bike lock key inside. Lock up your bike on a rack outside, drop the key, and tell us what issue you’re having and we’ll take it from there. 

If you need a lock to secure your bike for repair, we will have one attached to the rack for you. Call or text us and we’ll give you a code to open the lockbox. Inside will be a key to that lock. The rest will go exactly as outlined above.

We’ll wipe down your bike, then bring it inside for assessment. Before we do anything, we will send you a full estimate for your approval by email or text as you prefer. 

Once we’re finished with your repair, we will arrange for payment by phone and set up a time for pickup along with a new code. You simply use the code to retrieve your key and pick up your bike outside at the rack. 

We’re experimenting with delivery!

Please text us at (202) 396-0704 in order to request a delivery. Obviously this is on a trial basis and we will have to limit our delivery area to the immediately surrounding neighborhoods. Some items will not be eligible for delivery, such as clothing items or helmets. 

So, some things that we apologize for:

At this time we cannot accept cash payments. 

We cannot open the door to chat or to take a look at your bike. We are in fact working inside. I know, you can see us, right? But, we want to limit transmission. If you need to talk to us, just call (202) 396-0704.

So, why are we doing this? 

This was the only way we could think of to limit transmission and to keep providing service to our customers. 

We’re doing our part to combat the spread of COVID-19 and appreciate your dedication to supporting local businesses. 

Thank you to all of our loyal customers who have supported us for the last 8 years and will continue to do so in the future. 

Have a question or comment? We’re monitoring our email closely:

We know that this is inconvenient, but we feel it allows us to keep providing service while still reducing risk. Please follow us on Twitter @thedailyriderdc for the most current updates on this. 

Why We Cycle Film Screening

  • Loren
  • December 1, 2019
  • Events

What makes a city embrace cycling? 

The Dutch consider cycling to be second nature. This film explores how it came to be and what happens when a city embraces cycling as a legitimate form of transportation.

We’re sponsoring a screening of “Why We Cycle” at the Northeast Branch of the DC Public Library from 1PM-3PM on December 14th, 2019. 

Film screening followed by a panel discussion.

Want to know more or participate in the panel? Let us know via email! We would love to have a variety of different panelists who can share their experiences with cycling in DC. 

First Year at 600 H St. NE!

  • Loren
  • February 2, 2019
  • Events

Today we’re celebrating a year in the space at 600 H Street NE. We’re thankful to all of you that have made it to the new location and have brought your bikes along!

We have so many new things coming up for 2019 to include new brands, classes, and events.

Follow us on Instagram, Twitter, or Facebook, for all of our updates. Or visit us in the shop! We’re always happy to take care of your flat tire or just chat about an upgrade.

Furloughed Fed? Join us for a free bicycle maintenance class.

  • Loren
  • January 12, 2019
  • Events
Stop by our space on Tuesday the 15th of January at 10:30AM for a free bicycle maintenance class if you’re furloughed.

This class has already occurred, but keep watching our social media for additional opportunities to learn!

We’ll go over some basic maintenance topics, walk through some adjustments you can do at home, and some tips on how to keep your bike fresh after service.

The maintenance class should be about an hour. Please bring your bike, especially if it has need of brake of shifting adjustments or a flat tire. We’ll be making use of them in the class.

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