June 2021 Update:

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Dispatches from The Daily Rider

Update to COVID-19 Procedures and Operations

Greetings from TheDaily Rider, WFH edition! We’re staffing one mechanic in the shop per day so our output is going to be limited. Please understand that we are doing this to keep our staff employed, and to continue to limit the spread of transmission. See our original post on our procedural changes here: http://thedailyriderdc.com/limited-shop-services-during-covid-19/ and our Monday 3/23/20 update here: http://thedailyriderdc.com/service-and-sales-update-3-23-20/

For easier tracking purposes, please consider text based communication methods with us. We’re monitoring our email (info AT thedailyriderdc dot com) and Twitter @thedailyriderdc very attentively.

Repair Update

As of March 17th, we are suspending our repair intake to allow our repair staff to catch up. You all really like zero-contact repairs! We’ll put more updates here and on social media as we are able to accept them. Since every repair intake requires us to sanitize ourselves before leaving the shop, cleaning the key box, cleaning your lock, and cleaning the touch surfaces of your bike prior to entering the shop, we are not currently accepting small repairs such as flat tires or brake adjustments. We do apologize for this, but this procedure takes us significant additional time.

Should you wish to schedule a repair for the upcoming week (March 23-27) please contact us via text or email regarding your service needs and we will attempt to place you into our queue.

Delivery Update

We’re experimenting with delivery for a few days and had our first drop-offs yesterday (March 16th). For this we’re asking that orders are a minimum of $35 and can be carried on a cargo-bike. Additionally, the delivery area is obviously restricted to inside DC, but we’ll be making case-by-case decisions on distances.

June 2021 Update

COVID-19 Procedures:

The shop has fullyreopened to customers.We have removed mask requirements for our fully vaccinated staff and customers.

Schedule a repair by email or phone call:

Our repair calendar has us booking tune ups and larger repairs out about two weeks. This may trend down into July, which is a pretty quick turnaround for this time of year.

Please call or email for an appointment. If we’re out of the shop or not answering, the phone number is text enabled. We check voicemail when we can, but please know we’re more responsive by text.

During the day we can accept a limited number of small repairs for minor issues such as flat tires and minor adjustment. We simply don’t have adequate staffing for quick repairs while you wait.

Which brings us to…

Now Hiring:

Want to join the team that made us the Washington City Paper’s “Best Place to Get Your Bike Fixed” for 2020? We’re looking for exceptional customer service professionals and skilled mechanics that will keep our customers riding. If you have experience in retail and want to share your love of city cycling, drop us a line at jobs@thedailyriderdc.com with a resume and cover letter. Already a bike mechanic? We know you’re in demand at the moment, so feel free to see if our shop environment might be a welcome change of pace.

June 2021 Bike Stock:

Reports from all of our distributors indicate shortages, delays, and high demand complicating an already stressed supply chain. We have orders that were placed in mid-2020 that will be partially filled but cannot guarantee what or when they will arrive. Some bikes that have arrived are the second wave of the new Tern GSD and models from Fuji (out of stock 6/20) and Breezer.

Breezer:

Downtown EX in Bronze

A full compliment of  Breezer Downtown EX models are in stock now. This upright town bike is well suited for utility or casual riding and comes equipped with rack and fenders.

 

 

 

 

Downtown EX Step Through in Graphite

 

In addition, the Breezer Downtown EX Step Thru arrived in graphite and red. These are available in all sizes.   Just like the Downtown EX, it is fully equipped and ready for town biking.

 

 

 

Downtown EX in Rhubarb Red

 

 

 

 

 

Tern:

Tern GSD Gen 2 in matte black

Tern GSD Gen. 2

 

The all new Tern GSD has returned to stock (5/13) and is now available to test ride. We have several of the base model version in flat black, and one LX model in School Bus Yellow.  This supremely capable electric cargo bike has been improved with a suspension fork and all new Bosch Cargo Line motor.

 

 

 

If you’re looking for an electric Yuba Supermarché,we have one remaining in stock that is nicely equipped for passenger carrying duties.

BICYCLE PARTS SHORTAGES

The industry-wide shortage of parts extends beyond our borders. Our bike vendors have told us they’re having trouble getting parts for bikes on the production line, leading to further delays. For us as a local shop, this means we will also experience limited inventory throughout 2021. This will cause repair delays, and restrict our ability to fix certain issues. Common parts like cassettes and derailleurs will be in short supply for the next 18 months until manufacturers can replenish the supply.

CURRENT HOURS OF OPERATION


Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6


Have another question? Visit our FAQ

May 2021 Update

COVID-19 Procedures:

The shop has reopenedto customers on May 18th. For the time being, we ask that all customers wear a mask while inside the shop.

 

Schedule a repair by email or phone call:

For full service repairs like tune-ups, we’re scheduled out about three weeks. We know it is getting nice out and you want to ride this weekend, but everyone else saw the sun at the same time.

Please call or email for an appointment. If we’re out of the shop or not answering, the phone number is text enabled. We check voicemail when we can, but please know we’re more responsive by text.

We will accept limited small repairs for minor issues such as flat tires and adjustments at the beginning of our day. We simply don’t have adequate staffing for the current level of demand.

Which brings us to…

Now Hiring:

Want to join the team that made us the Washington City Paper’s “Best Place to Get Your Bike Fixed” for 2020? We’re looking for exceptional customer service professionals and skilled mechanics that will keep our customers riding. If you have experience in retail and want to share your love of city cycling, drop us a line at jobs@thedailyriderdc.com with a resume and cover letter. Already a bike mechanic? We know you’re in demand at the moment, so feel free to see if our shop environment might be a welcome change of pace.

May 2021 Bike Arrivals:

Reports from all of our distributors indicate shortages, delays, and high demand complicating an already stressed supply chain. We have orders that were placed in mid-2020 that will be partially filled but cannot guarantee what or when they will arrive. Some bikes slated to arrive are the second wave of the new Tern GSD and models from Fuji and Breezer.

Breezer:

 

 

A small number of Breezer Midtown models remain in stock. Please call for size and model availability. These city oriented hybrids balance a sturdy build with an athletic position for a great all-rounder.

 

 

Downtown EX in Bronze

 

A full compliment of  Breezer Downtown EX models just arrived (5/1). We have a full selection of sizes now (5/14). This upright town bike is well suited for utility or casual riding and comes equipped with rack and fenders.

 

 

 

Downtown EX Step Through in Graphite

 

In addition, the Breezer Downtown EX Step Thru arrived (5/1) in graphite and red. These should be available in all sizes once we get them built.   Just like the Downtown EX, it is fully equipped and ready for town biking.

 

 

 

Downtown EX in Rhubarb Red

 

 

 

 

 

 

Fuji Absolute 1.7 ST

Also arriving this week (5/14) are two 15″ Fuji Absolute 1.7 bikes. If you had been searching for a hybrid and fit the size requirements (5’0″-5’5″) call or stop by, as they won’t be here long.

 

 

 

 

Tern GSD Gen 2 in matte black

Tern GSD Gen. 2

 

The all new Tern GSD has returned to stock (5/13) and is now available to test ride. We have several of the base model version in flat black. This supremely capable electric cargo bike has been improved with a suspension fork and all new Bosch Cargo Line motor.

 

 

 

Our selection of electric cargo bikes is decent for the moment, but we are seeing stock shortages there as well in certain sizes. If you’re looking for an electric Yuba Supermarché,we have one remaining in stock that is nicely equipped for passenger carrying duties.

BICYCLE PARTS SHORTAGES

The industry-wide shortage of parts extends beyond our borders. Our bike vendors have told us they’re having trouble getting parts for bikes on the production line, leading to further delays. For us as a local shop, this means we will also experience limited inventory throughout 2021. This will cause repair delays, and restrict our ability to fix certain issues. Common parts like tires and derailleurs will be in short supply for the next 18 months until manufacturers can replenish the supply.

CURRENT HOURS OF OPERATION


Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6


Have another question? Visit our FAQ

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