Repair Calendar and Tune Up Changes

Calendar Update:

Our booking calendar is about two weeks out for any tunes or larger repairs. Most small repairs can be handled day-of drop off or within 2 days. Text or call us to see if we can fit you in that day.

New Service options:

Our updated tune up menu is rolling out this month with some new packages. They’re designed around a more holistic approach to bike repair and maintenance. Over several years we have seen thousands of bikes in our stands, and every one is unique. Starting this month, we’ll fit the tune you need with your prior maintenance history along with your goals for riding in the future. We’re also adjusting pricing to sustain our high level of service, while retaining the same great staff our customers have come to trust.

Weekend days are fully reserved for walk-ins. If you have an urgent repair, let us know so we can prioritize getting you back on the road.

Looking for a new job?

If you’re looking for a position in the bike industry, we’re always looking for friendly, technically savvy people to serve in mechanic and retail positions. Send us an email with a resume and a brief message letting us know some things your resume doesn’t express.

September 2022 Bike Stock

Bike inventories continue to improve, but some categories are still in short supply. The ebike category is especially limited, which will continue for the foreseeable future. Standard bikes are more available but still have some size and color shortages.

Tern

The HSD P9 has returned to the shop in limited numbers. Stop in to take one for a test ride. (back out of stock 9/20/22)

Tern redefined compact cargo with the GSD and delivered again with this bike. Sturdy, capable, and just the right size for apartment dwellers, the HSD shortens commutes and makes short work of most errand running. The Verge calls this a “solid workhorse” having one in our own household for over a year, we agree.

Back in stock for early September,(as of 9/5/22 this model has been sold out, we’ll update when they return to stock) the GSD S00 LX is one of the most sought after cargo e-bikes on the market. The 20″ wide tires make this cargo bike capable and stable when ferrying kids to school, or groceries back home. Frame geometry and comfort accessories like a suspension seatpost combine to make this bike a real pleasure to ride.  Try the bike that one of our customers called “the best bike ever in the universe” and see if you agree.

If you missed out on the GSD S00 order, there’s a bright spot of news coming this week (9/20/22) in the form of several S10 LR and LX models. These bikes have a more basic chain and derailleur drivetrain, but are just as cargo-capable as the rest of the Tern GSD fleet. New colors debut on these bikes with the S10LR coming in a spicy Tabasco orange, and the S10LX coming in a classic blue-grey. These are limited in number as well, so contact us before dropping by for a test ride.

We’re probably burying the lead here, but one of the most impressive and economical e-bikes we have ridden is available earlier than expected! The new (as of 9/20/22 only Quick Haul D8s remain)Tern Quick Haul has a ride quality that makes the bike disappear under you. The bike is cargo-capable while remaining extremely agile in the urban environment. Did we mention that the Quick Haul D8 comes in at $2,999? These won’t last long, and we’re receiving a limited allocation. Please call or email to place a deposit.

Breezer

Several stepthrough Breezer Downtown EX models are in stock right now. These upright town bikes are well suited for utility or casual riding and come equipped with rack and fenders.

Fuji

Fuji Feather

For people looking for one of the best production singlespeed bikes available, the Fuji Feather is back in the shop after a nearly three year absence. The simplicity of the build and styling make this bike an instant classic. Available in red.

Marin

The road disappears and terrain gets more unpredictable, and the Marin Nicasio 2 is the bike you chose for this exact moment. The Nicasio 2 is sure footed and ready for all day gravel expeditions or occasional off-piste excursions. When not out in the wild, this bike is perfectly content with city streets and less intense adventures.

Marin Fairfax 2

One of the stars of 2020 and 2021 has returned to the shop. The Marin Fairfax 2 is the upgraded version of Wirecutter’s pick for favorite commuter bike. With a lighter frame and hydraulic brakes, this stops as well as it goes. Available in medium, large, and extra large.

One Marin DSX in Large has arrived. Marin calls this a bike for long distance multi-surface commuting. We see a bike suited for weekday commutes with after-work gravel detours and weekend C&O camping trips. One in stock, so please call or email before coming for a test ride.

Marin Presidio 1

One of our favorites for value and performance, the Marin Presidio 1 has returned in medium and large. If you’re looking for a budget conscious performance hybrid ($689) built with city riding in mind, come in and try it out.

Muirwoods RC

Back for what will likely be a limited time, the Marin Muirwoods RC (medium, large) blends mountain bike performance with urban comfort styling.

Gazelle

Gazelle T9 City

The Gazelle T9 City redefines entry-level while delivering the complete e-bike experience. At $2,299, this full-featured electric bicycle offers all of the latest technologies and essential equipment. Racks, lights, and fenders are all standard equipment. To make this complete, you just have to add a bag or basket and a secure lock before setting off for your first trip.

BICYCLE PARTS SHORTAGES

If you have been hearing about supply chain issues, know that the bike industry has been hit especially hard. We’re now seeing improvements in some parts and accessory availability. Some higher end parts and new releases are still in short supply. We have very little control over what is available to us and have done what we can to stockpile as many common parts to keep us in service for the season. If we have your bike in for repair we’ll do our best to offer alternatives and prioritize your needs.

CURRENT HOURS OF OPERATION

Sunday: 12-4

Monday: Closed

Tuesday-Saturday: 10-6

We’re revising our menu of repair services beginning in September 2022. If you’re scheduling a tune with us, here’s what will be changing.

We wanted our service offerings to reflect what we typically see in the shop and to fit your needs as a customer. Like every rider, each bike we service is unique. Our service offerings are changing to reflect this.

For years, our Basic Tune was a one size fits all solution, which addressed the whole bike and treated it the same if it was serviced a year ago, or hadn’t been in a stand since it was assembled 20 years ago. So, we have created three new tune-up packages based on the thousands of bikes we have serviced for the last 10 years. These packages are for the base level of labor only and do not include replacement parts, or additional labor. We’ll communicate our full estimate prior to starting work via text or phone call.

A Comprehensive Tune ($255)  is for the bike that has not been regularly serviced, or needs additional attention. If your bicycle has missed a few service appointments over the years, or is stored outside, this is the one we’ll suggest. Bikes that get this service often need some extra attention and replacement parts like cables, housing, and brake pads. Once this has been completed, we’ll hand it over to you refreshed and ready to be ridden for another year or so, when it can return for an Annual Tune.

Our new Annual Tune ($165) is for the rider who keeps up with regular maintenance and needs minor adjustments and some updated parts. We’ll spend about an hour going through the bike in the stand to get it back into shape for another year of riding. The service will include shifting and braking adjustments, minor bearing adjustments, and a light cleaning of the frame. This tune is best for a bike that is relatively new, or has been maintained regularly throughout the years owned.

We’ll suggest a full Overhaul Tune ($525) for a bike that has had regular maintenance for several years, but needs a complete refresh of major bearings, drivetrain, and other systems. This tune will take several hours and include overhaul or replacement of hub, bottom bracket, and headset bearings. We’ll likely replace your chain and cassette and all cables.

For that special bike that has been sitting for a long time, or has vintage parts a Restoration Tune (starting at $550) might be one we suggest to give it all the attention it needs to bring it back to rideable shape. This is special treatment for your vintage Raleigh 3-speed, or a classic road bike from a time before disc brakes (gasp!). This sort of project will require many hours dedicated to it in the stand and will be given an an individual estimate once we see the bike.

Given that so many of our customers are now riding electric cargo bikes we have a special Cargo/Electric Tune ($285) that includes a software update for Bosch or Shimano systems. Since these bikes see heavy use, we make sure items subject to additional wear, like brake pads and chains get special attention. Prior to dropping off, please remove any seating pads, child seats, and bags that may prevent easy access to drivetrain and braking components.